Warranty Policy

on SBX, Backpacks, and partner products.

Safeback SBX

SBX comes with a 2 year warranty without product registration. The warranty can be extended by 1 extra year if you register your device with us online.

Warranty is limited to manufacturing defects, meaning any deviation from design specifications during production of the Product resulting in a Product's defect, frailty or shortcoming during normal use. Defects include but are not limited to unintended physical damage to the components in SBX, construction defects, or electronic malfunction.

How to register your SBX device...

1. Create an account on safeback.no

Regardless of where you bought your SBX, we need your information to register your SBX device.

2. Register your device

Find the form in the top of your "My Account" page.
You will need your Serial Number, found on your SBX box or on the label on the SBX device itself.

3. Your SBX is now registered!

Warranty claims can be made via the form also found under My Account.

Db

Db offers a limited lifetime warranty to all members of Db Black.

Raide Research

Raide offers a 5 year warranty against manufacturing defects.

Bergans of Norway

Bergans offers a 5 year warranty against manufacturing and material defects.